Registration Ups & Downs 21

Terms & conditions

Do I need to register with a partner?

• To keep the festival balanced, we welcome an equal number of leaders and followers. 
• We encourage you to register with a dance partner. 
• Single registration is possible, but you might be on the waiting list until we find a match or until you find a partner. 
• If you are a Lead & Follow, to sing up as a Switch dancer. If you do this, we do expect you to dance 50% of the time in both roles. We believe that this is necessary to keep the quality of the festival high, and to make sure that everyone is having a good time during the parties. 
• You need to choose the same Upside Down dates as your dance partner. You don’t need to choose the same track, except for the Startrack. 
• If you are on the waiting list and later on you find a dance partner, ask your partner to add you as his/her dance partner so you can be matched.

How to register?

• Click on the ‘register’ button at the top of this page.
• Login to your account or create on. Please note that if you register as a couple, each participant will need to create his/her own account. 
• Select your Upside Down dates and choose your track(s).
• Add a partner by providing his/her email address. You need to choose the same Upside Down date as your dance partner. You don’t need to choose the same track as your dance partner, except for the Startrack. 
• If you do not provide a partner, you will be put on the waiting list until we find you a match (this is also possible for the Startrack) or until you find a dance partner.
• Once you’ve added a partner or have been matched with one, you will be invited to pay with Visa, MasterCard or Bancontact within 10 days.
• After payment, your ticket will be immediately and automatically sent to your email address.

How do I register for a single ticket?

• Click on the register bottom at the top of this page.
• Login to your account or create one. Please note that your dance partner will need to create his/her own account as well. Select your Upside Down Single Ticket by choosing an evening.
• Add a partner by providing his/her email address. You need to choose the samen evening. Be aware that your spot is not guaranteed as long as you’re not matched with your dance partner.
• Once you’ve add a dance partner, and in case there’s still place, you’ll be invited to pay with Visa, MasterCard or Bancontact witting 24 hours. If you don’t pay within this time slot, your spot won’t be guaranteed any longer.
• After payment, your ticket will be immediately and automatically sent to your email address.
• General festival rules also applies on the Single Ticket holders.
• Single Tickets for Upside Down are only valid for the local (Belgian) dancers, registered as a couple. Only one evening per couple. No combinations of evenings allowed. 

General festival rules

•  If we have not received your payment within ten days, your registration may be cancelled in order to give other people the chance to participate.
•  If you have received a spot because you signed up with a partner, your spot is only secured if your partner has also registered and paid. If your partner cancels the festival, you will need to find a replacement in orde to keep your spot. You can either find a replacement yourself or write an email to us as we might able to find someone from our waiting list.
• By registering for Upside Down you agree to pictures and video being made, shared and used on social media and for our own marketing purposes.
• For the rare occasion of a teacher getting sick or not being able to join we might have to substitute the teacher in your track or we might have to change the schedule.
• We reserves the right to change the time or location of the evening dances, and will communicate any changes on the website and/or Facebook Page.
• LouisLou vzw reserves the right to refuse admittance to anyone during the festival. 
• If you behave inappropriately, you may be asked to leave without any refunds given. 
• LouisLou vzw does not take any responsibility for incidents and/or injuries nor for personal items or valuables that are lost or stolen during the event. Look out for yourself and for others as well please.
• With your registration to this festival you accept our terms and conditions and our Covid policy.

When do I pay?

•  Payment has to be done within 10 days after you have received the payment details.
• Questions or problems regarding the payment? Don’t hesitate to contact us at info@upsidedownghent.be.

Can I cancel?

You paid for your ticket but you can’t make it after all?

• If you haven’t pay yet, you can cancel your ticket by sending us an email. Please do, so we can give your spot to somebody else.
• You paid for your ticket but you can’t make it after all? There are two options:
  • Sell your ticket to someone with the same role (leader or follower) and let us know.
  • Inform us and we’ll look for a replacement. If we find someone, we’ll refund your payment -15% administrative fee. If we can’t find someone to take your spot, we won’t be able to give you a refund.

You paid for your ticket but you can’t make it because of government restrictions due to covid measures?

• • Write to us and request your refund with proof of changed measures and legal information. We will offer a 75% refund (minus administrative and back up costs) or pass transfer after we have processed the request.